Note: This article discusses an upcoming feature not launched to all customers. Please contact hospitality@tockhq.com to learn more.

Summary

The latest and greatest updates to help improve your business day in and day out.

  1. Timeline Drag & Drop
  2. Outdoor Seating Tag
  3. Custom Experience Colors
  4. FAQ Drag & Drop

Timeline Drag & Drop

Introducing a quick and easy way to change table assignments. Simply drag and drop a reservation to a more appropriate table.

Why: The ability to quickly adjust table assignments is crucial, especially during busy service hours. This new feature will reduce the time it takes by 50%.

How: In Timeline, reassign a reservation by clicking on the reservation, dragging it to the appropriate table, and dropping it on that table! You can drag a reservation to any table at the same reservation time - regardless of table capacity, experience, or overbooking. When dragging a reservation, we'll highlight potential overbookings in red.

Drag and drop a reservation from 3 different spots in Timeline:

  1. Timeline grid
  2. Guests panel
  3. Reservation details

Drag___Drop.gif

Outdoor Seating Tag

Use the outdoor seating tag to help guests find your outdoor experiences on exploretock.com.

Why: Patio season is upon us and guests are searching for outdoor experiences when booking a reservation. Tagging your outdoor experience ensures that it'll be easier for guests to find.

How: In Control Panel under an Experience, go to the General Information page. Select the outdoor seating check box if the experience is offered outside.

Outdoor_Seating_Tag.gif

Custom Experience Colors

Customize the colors assigned to each individual experience.

Why: At any given point, you can have multiple experiences live. Assigning custom colors will give you a quick way to identify each unique experience.

How: In Control Panel under an Experience, go to General Information. Pick a color to assign to that experience and easily see all color assignments.

Experience_Color.gif

FAQ Drag & Drop

Easily reorder your FAQs when setting up your Tock site.

Why: You want to be able to quickly adjust the information you're sharing with your guests.

How: In Control Panel under Business Page, go to the FAQ page and click on the 3 bars to rearrange the order of your FAQs.

FAQ_Drag___Drop.gif

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