Note: This feature is not available on all plans. Please contact hospitality@tockhq.com to learn more.
One of the biggest frustrations we hear from our customers is that credit card chargebacks are a lot of work to contest and typically don’t result in the credit card issuer reversing the chargeback regardless of the evidence presented.
In order to help you with chargebacks, Tock is the only provider to offer chargeback coverage for up to $25,000 of contested charges annually per U.S. business with this feature enabled.
For payment processing rates, check out this page: https://www.exploretock.com/rates.
Chargeback coverage will not be offered for disputed credit card hold charges.