To Go inventory setup drives the availability that's visible on the public-facing business page. To start taking pickup or delivery orders, there are a few additional configuration options to review.

  1. Check that the experience availability cut-off is correct (the default is same-day at 11:45pm).
  2. If needed, update Minimum time between order and pickup/delivery. Tock Dashboard 🔊 2024-10-02 at 8.27.25 AM.jpg

Ensure that inventory has been applied

  1. Select the To Go menu, click on an experience, and then navigate to the Inventory setup menu.
  2. Ensure that the Ending date or Automatic Inventory window of the schedule is in the future.2.jpg

Make the offering visible

  1. Select the To Go menu, click on an offering, and then navigate to the Visibility and access menu.
  2. Toggle visibility "on," and then click Save.3.jpg

Check that the global availability window is open

  1. From the Control Panel, click the Availability tab.
  2. Toggle on the availability switch.
  3. Select the blue Update Availability Window button and choose the date availability should show through.
Note: Inventory needs to be applied in order for orders to show.

Review the Changes

  1. From the Control Panel, select Overview and click on View business page.  
  2. Review the experience and the display of the checkout flow.

 

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