To access the Tock Dashboard, an Account Owner or Administrator must first invite the team member to the business. From the email invitation, team members will be able to set up an account and password.

For more on managing team members, see Adding and Managing Team Members.

Logging In

To log into the Tock Dashboard:

From the log in page, enter the account email and click Continue.
Enter the password for the account and click Log in.

Two-Factor Authentication

Two-factor authentication, also known as 2FA or multi-factor authentication, provides an extra layer of security to protect Dashboard team member accounts by adding an additional step to the login process. With 2FA setup, users will be required to enter an email and password, followed by a 6-digit code sent via email.

Enabling two-factor authentication

To enable two-factor authentication:

From the Account Settings menu in the top of the screen, click View account.
On the My Account page, click Enable 2FA.
Enter the six-digit code sent to the email on the account, then click Continue.
Logging in will now require the account’s email and password, followed by a six-digit code sent via email.

Log In with two-factor authentication

To log into the Tock Dashboard with two-factor authentication:

From the log in page, enter the account email, then click Continue.
Enter the password for the account, then click Log in.
Enter the six-digit code sent via email.
If needed, click Resend code to receive a new six-digit code via email.

Note: Note: Two-factor authentication is not offered for businesses using a Single Sign-On (SSO) provider (such as Azure Active Directory). When using SSO, after entering the account email on the log in page, users will be redirected to the business’s SSO provider to complete log in. SSO providers offer their own two-factor authentication solutions.

FAQ

What if I forgot my password?

From the log in page, click Forgot password to start the password reset process.

What if I forgot my email address?

To retrieve a forgotten email address, reach out to a member of your team with Account Owner or Administrator role access. They’ll be able to look up your employee profile information.

For more on Dashboard user roles, see Adding and Managing Team Members.

What if I am a guest trying to make a reservation?

If you’ve located the Tock Dashboard website, but were hoping to make a reservation as a guest, visit our consumer website here.

Was this article helpful?

3 out of 18 found this helpful