Apple Hardware

For businesses running Apple devices, the following models are supported (must be latest generation):

  • iPad Pro (11" and 12.9" models)
  • iPad Air
  • iPad

We suggest using the latest generation iPad Pros, which have a wide range of supported printers and run Tock more smoothly than other iPad models. Please note that for restaurants with high volume (over 300 covers per night), we strongly suggest using iPad Pros over standard iPad and iPad Air models for optimal performance.

Apple device users should download the Tock Dashboard iOS application.

Other Hardware

Tock also supports Chromebooks:

Other Supported Devices

Tock can run on any Windows-PC/Mac laptop or desktop (using the Chrome browser) with hardware that has these minimum requirements:

  • Processor: Intel 9th generation processors Core (i3/i5/i7/i9) or AMD Ryzen (5/7/9) 
  • RAM: 8 Gigabytes (GB) 
  • Hard disk space: 64 GB SSD or more
  • Display: 1440x900 or higher, Full HD (1920x1080) is preferred 
  • USB Mouse and Keyboard
  • The latest version of Google Chrome browser

Internet connection

To ensure the best experience with Tock, we ask you have the following for your internet connection:

  • 10Mbps download speed per device connected to the network (includes tablets, phones, printers, POS systems, etc.)
  • Whitelist Tock if you have a firewall 
  • Run a speed test (DSLReports) to ensure a Bufferbloat grade of C or better
Note: If experiencing a white screen, an endless loading wheel, or unresponsiveness when opening or managing your Tock dashboard, view the Connectivity Troubleshooting article.
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