Tock Customer Support

All support options and hours of availability can be found by selecting the (?) icon in the top right corner of your Tock dashboard and following the Support tab.



Email Support

Reach our Hospitality Team directly via email at or by submitting an email form from the Support tab.

Chat Support 

Connect with a member of our Hospitality Team via live chat by selecting the blue chat bubble in the bottom right corner of your Tock Dashboard. 

Phone Support

For time-sensitive support, please contact us via phone. Customers with phone support included in their plan will find Tock's contact number within the (?) icon in top right corner of their Tock Dashboard.


Tock Guest Support

For assistance with reservations, orders, and questions about reservation availability, please reach out to the restaurant directly. The restaurant’s contact information can be found in the following locations:

  • In the footer of your reservation/order confirmation email
  • On their Tock business page under the 'Hours and location' section

Tock is happy to assist with any matters that you are unable to resolve by contacting the restaurant directly.

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