Support options and hours of availability can be found by selecting the Help icon in the top-right corner of your Tock dashboard.

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Help Icon

  • Business ID: Your business ID helps our team find your Dashboard and provide guidance.
  • Chat Support: Connect with a member of our Hospitality Team via live chat by selecting the "Chat with us" button. 
  • Email Support: Reach our Hospitality Team via email at
  • Phone Support: Customers with phone support included in their plan will find Tock's contact number within the Help icon. To request a call from our support team, please email  and include the preferred phone number for contact.
  • Help Center: Find quick links to Help Center categories and articles. 

Tock Guest Support

For assistance with bookings or questions about reservation availability, please reach out to the business directly. A business' contact information can be found in the following locations:

  • In the footer of your reservation/order confirmation email.
  • On their Tock business page under the 'Hours and location' section.

Tock is happy to assist with any matters that you are unable to resolve with the business directly. Visit our help center here for general FAQs.


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