Creating an Event

An Event simplifies the setup and maintenance of your availability by giving control of when to offer a special occasion.

General admission event 

General admission works well for events that do not require assigned seating. No table setup is available for this event type.

To create a General admission event:

1. From the Control Panel tab, click Events.
2. Click Add event. 
3. Enter the Event name and description.
4. Choose an Experience color. This helps differentiate experiences while managing your Event.
5. Select a tag. This allows your Event to show up in relevant search results on exploretock.com.
6. Click Next.
7. Set your event Schedule.
   • If the event happens Just once, select a date, start time, and end time.
   • If your event happens More than once, select how often the event repeats, when it occurs from and until, and set the event start time. 
   • If your event has multiple start times, click Add time.
8. Click Next.
9. On the next screen, enter the number of tickets you are selling, the cost per ticket, limit per person, Sales tax and Service charge.
   • If your event has multiple start times, the number of tickets you enter will be available for each start time, i.e. 60 tickets at 2pm and 60 tickets at 5pm.
   • Under Access and cutoff, select visibility settings and cutoff for ticket sales. 
     • To learn more about event visibility, visit Setting up Visibility and Availability for Events. 
     • You can either use the default cutoff or create a custom cutoff.
       • Based on amount of time prior to booking time.
       • Based on number of day(s) and time of day prior to booking.
       • Based on amount of time after the event start time. 
10. Click Next.
11. On the final screen, select from one of two page designs.
    • Banner design: Shows a single wide image, whose proportion is always preserved. Great if you need to include branding or want your photo to have a big impact.
    • Gallery design: Shows up to 20 images, which will display beautifully in a collage format. Great if you want to share several images to set the mood on your page.
    • Skip for now: You can create an Event without an image uploaded. Before turning visibility on, an image will need to be uploaded from the Design tab.

     12. Click Submit.

Reserved seating event 

Reserved seating is best for events that require multiple seating times. Table assignments will need to be assigned in Timeline. 

To create a Reserved Seating Event:

1. From the Control Panel tab, click Events.
2. Click Add event. 
3. Select Reserved seating, click Create.
4. Enter the Event name, Event description, Date, Start time, and End time.
5. Choose an Experience color. This helps differentiate experiences while managing your Event.
6. Select a tag. This allows your Event to show up in relevant search results on exploretock.com.
7. Click Next.
8. Enter the Price per person, Sales tax, and Service charge.
   • Under Access and cutoff, select visibility settings and cutoff for ticket sales. 
     • To learn moren about event visibility, visit Setting up Visibility and Availability for Events. 
     • You can either use the default cutoff or create a custom cutoff.
       • Based on amount of time prior to booking time.
       • Based on number of day(s) and time of day prior to booking.
       • Based on amount of time after the event start time. 
9. Click Next.
10. Select Event details and Table details.
11. Click Next.
12. On the final screen, select from one of two page designs.
    • Banner design: Shows a single wide image, whose proportion is always preserved. Great if you need to include branding or want your photo to have a big impact.
    • Gallery design: Shows up to 20 images, which will display beautifully in a collage format. Great if you want to share several images to set the mood on your page.
    • Skip for now: You can create an Event without an image uploaded. Before turning visibility on, an image will need to be uploaded from the Design tab.

     13. Click Submit.

Duplicating an Event

1. From the Control Panel tab, click Events.
2. Click the three dots icon to the right of the event that will be duplicated.
3. Select Duplicate and edit the details for the new event.
4. Select the blue Duplicate Experience button to save all changes.

Understanding Advertised Prices in Tock

Tock is committed to providing transparent pricing in accordance with FTC legislation. For paid events with variable pricing, we display a “starting at” price to help guests understand the cost per person including add-ons and fees. 
  
If pricing is not dependent on party size, the price will not include the “starting at” verbiage.

The advertised price reflects:

1. The base cost for a party of one (when applicable)
2. The lowest cost of any required add-ons
3. All required service charges or fees

This price may increase based on guest selections or party size during booking. We only display “starting at” pricing when prices vary based on the number of reservations or tickets purchased.