Tock offers customization for how content is shown within the Timeline and Service tabs.  

Within the Reservations tab, click Timeline or Service to view the Guests list. Click the gear icon in the top-right to customize the following user settings.

  • View sections as a single list: View walk-ins, reservations, seated parties, finished parties, and cancellations or no-shows in a single scrolling list.
  • View sections as single tabs: Click into separate tabs to view walk-ins, reservations, seated parties, finished parties, cancelations and no-shows.
  • View list as compact: Within the Guests list, guest cards default to a narrow view. Switch to a wider view with more information. If using a tablet, this requires iPad Pro 11in and larger screens.
  • Display 15 minute labels: Show or hide 15 minute headers in the Guests list. 
  • Display icon informationShow or hide icon information on guest cards.
  • Display notesShow or hide guest and visit notes on guest cards.
  • Always show Service Tags: Show or hide icon service tags within the reservation panel. Service tags default to being hidden behind a single button, with one tap expanding the view and to show the icons.
  • Timers for seated parties: Display the amount of time a party has been seated. The timer starts when the party is either seated or partially seated.
  • Upcoming pre-assignments: Display times for upcoming parties assigned to a specific table.
  • View as read-only (Observation mode): By enabling Observation mode, the Service screen is switched into read-only mode so no changes to parties or tables can be made.

Display settings allow individual users to customize the Service and Timeline view to best suit their needs. As each user’s needs may be different based on the device used, settings can be saved per user, per device, and remain until they're changed.

 

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