Note: This feature is only supported for businesses using Availability Planning reservation management.

The large party feature allows you to:

  • Highlight large parties in the product so they're easily recognizable when viewing the Timeline during service.
  • Set different credit card holds and deposit amounts for large parties of various sizes.

Defining your large party size

To define the minimum number of guests that make up a large party reservation:

  1. From the Control Panel tab, click Availability.
  2. Switch on the toggle to Highlight large parties within the product.
  3. In the Large party size field, enter the minimum party size to be considered a large party.
  4. Click Save.   

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Setting a credit card hold or deposit for large parties

While businesses may offer experiences without any required payments, for larger parties, many businesses will apply a credit card hold or deposit to help prevent no shows.

Tock allows customers to set up credit card holds or deposits for large parties of various sizes. To learn more, view Best Practices for Credit Card Holds and Best Practices for Deposit Experiences.

Learn more

 

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