Shuffling Reservations on the Timeline

To maximize your availability and minimize overbookings, we’ve optimized the way reservations are shuffled.

Schedule updates that will cause reservations to shuffle

In general, any time you make a change to your Schedule, reservations will shuffle. Here is a list of Schedule updates that will cause reservations to shuffle:

• Adding a table block or expanding an existing table block. 

• Reducing your service hours.

• Reducing a table size.

• Deleting or deactivating a table.

• Updating a table combination.

• Increasing your turn times.

• Removing or editing an unassigned reservation slot.

• Changing the experience applied to a table.

If you would like to keep a specific reservation from being shuffled and potentially changing table assignments, you can pin it to a table.

Pinning a reservation to a table assignment

To pin a reservation to a table:

1. Click either the Timeline or Service tab.
2. From the Guests sub-tab, click on the reservation you'd like to pin.
3. Click the pin icon.

Shuffling reservations manually in Timeline

To shuffle reservations manually:

1. Click the Timeline tab.
2. In the top-right corner, click the shuffle button icon.
   
3. To ensure table assignments don't shuffle, pin a booked reservation to a specific table.