Tock Customer Support

For support options, please find all contact information in your Tock Dashboard by visiting the “?” icon and selecting Support. 

Email Support

For business account assistance with your Tock platform, please email us directly at hospitality@tockhq.com or submit an email form through the Support tab of your Dashboard. 

Chat Support 

For business account assistance with your Tock platform, please contact us directly via chat by selecting the chat bubble/icon in the bottom-right corner of your Dashboard’s screen.

Phone Support

For immediate assistance and support regarding urgent matters, please contact us via phone. For all customers who have phone support included with their support plan, please navigate to the Support Tab of your Dashboard using the “?” Icon to find our support number. 

 

Tock Guest Support

Please visit our help center here for general FAQs. 

For assistance with reservations, orders, and questions about reservation availability, please reach out to the restaurant directly. The restaurant’s contact information can be found in the following locations:

  • In the footer of your reservation/order confirmation email
  • On their Tock business page under the Hours and Location section

Tock is happy to assist with any matters that you are unable to resolve by contacting the restaurant directly via email.