Offering Discounts

Discounts are created and applied per Experience. Discounts can be kept for internal purposes only or public-facing for guests to use by adding a discount code at checkout.

Understanding the types of discounts

• Percent off: a percentage off applied per reservation on the total amount
  
• Amount off: a fixed amount off applied per reservation or per cover on the total amount
  

Once a discount is created, it can be disabled but it cannot be edited.

Setting up a discount

To set up a discount:

1. From the Control Panel tab, click Experiences.
2. Click on the Experience, then click Discounts.
3. Click Create discount at the top-right.
4. Enter a Name, which will be shown to guests on their receipt.
5. Enter an optional Discount Code guests use when booking online.
6. Select the discount type from the dropdown and enter a price or percentage off.
7. Click the Automatically apply this discount to specific guest groups checkbox to automatically apply a discount for guests within a group. When logged in to their Tock account, the guest within a group will automatically receive the discount when booking.
8. Click the Limit the usage of this discount link to limit how often a discount is used in total or per guest.
   • Limit total number of uses.
     • Enter number of total uses.
   • Limit total number of uses per guest.
     • Enter number of uses per guest and select renew option.
       • This limit will not renew.
       • This limit should automatically renew annually (on Jan 1).
       • This limit should automatically renew monthly (on 1st of the month).
9. Click Create.