Creating an Experience

An Experience is a bookable reservation offering on Tock. Experiences are generally the best option if your offering will be available on a consistent basis, for a prolonged period of time, or has multiple seatings per day. Experiences can be free for guests to book, or can require a deposit, prepayment, or credit card information to book.

Adding a New Experience 

1. From the Control Panel tab, click Experiences.
2. Click Add experience in the top-right.
3. Select the type of reservation you'd like to create:
   • Prepaid: a reservation requiring advance payment, in full, for an all-inclusive experience. For more information, view Best Practices for Prepaid Experiences.
   • Deposit: a reservation requiring an upfront deposit payment. For more information, view Best Practices for Deposit Experiences.
   • Credit Card Hold: a reservation requiring credit card information to hold the booking. Guests will not be charged upfront. For more information, view Best Practices for Credit Card Hold Experiences.
   • Reservation: a standard reservation requiring no payment.
     
4. Choose an Experience color. This helps differentiate experiences while managing your Blueprints or Schedules.
5. Enter a name, a short code, and add a description. 
6. Add a price (if applicable), then select tax and service charge preferences.
7. Select the service(s) associated with this reservation (*Note: this step is for businesses using Blueprint-style reservation management).
   • Selecting the service within the Experience allows you to control which Experience(s) can be used in Blueprints with the same service selected. 
     
     
8. Select a tag. This allows your experience to show up in relevant search results on exploretock.com.
9. To complete experience creation, click Create experience.
   

Learn more 

• View more information on Editing Experience Details and General Information.
• Watch our training videos on creating and customizing experiences.