Creating an Experience

Note: This article discusses both Blueprint and Availability Planning styles of reservation management.

An Experience is a bookable reservation offering on Tock. Experiences are generally the best option if your offering will be available on a consistent basis, for a prolonged period of time, or has multiple seatings per day. Experiences can be free for guests to book, or can require a deposit, prepayment, or credit card information to book.

Adding a New Experience 

  1. From the Control Panel tab, click Experiences.
  2. Click Add experience in the top-right.
  3. Select the type of reservation you'd like to create:
  4. Choose an Experience color. This helps differentiate experiences while managing your Blueprints or Schedules.
  5. Enter a name, a short code, and add a description. 
  6. Add a price (if applicable), then select tax and service charge preferences.
  7. Select the service(s) associated with this reservation (*Note: this step is for businesses using Blueprint-style reservation management).
    • Selecting the service within the Experience allows you to control which Experience(s) can be used in Blueprints with the same service selected. 
      Tock_Dashboard_2022-11-29_at_12.55.45_PM.jpg
  8. Select a tag. This allows an experience to show up in relevant search results on exploretock.com.
  9. To complete experience creation, click Create experience.

Duplicating an Experience

  1. From the Control Panel tab, click Experiences.
  2. Click the three dots icon to the right of the experience that will be duplicated.
  3. Select Duplicate and edit the details for the new experience.
  4. Select the blue Duplicate Experience button to save all changes.

Learn more 

 

Was this article helpful?
8 out of 41 found this helpful
See more