Note: This article discusses both Blueprint and Availability Planning styles of reservation management.

An Experience is a bookable reservation offering on Tock. Experiences are generally the best option if your offering will be available on a consistent basis, for a prolonged period of time, or has multiple seatings per day. Experiences can be free for guests to book, or you can require a deposit or prepayment.

To create an Experience:

  1. From the Control Panel tab, click Experiences.
  2. Click Add experience in the top-right.Image 2023-11-15 at 11.35.41 AM.jpg
  3. Select the type of reservation you'd like to create:
    • Prepaid: a reservation to be paid for in full for an all-inclusive experience. View this article to learn more about prepaid reservations.
    • Deposit: a reservation requiring an upfront deposit payment. View this article to learn more about managing deposits.
    • Reservation: a standard reservation requiring no deposit.
  4. Choose an Experience color. This helps differentiate experiences while managing your Blueprints or Schedules.
  5. Enter a name, a short code, and add a description. 
  6. Add a price (if applicable), then select tax and service charge preferences.
  7. Select the service(s) associated with this reservation (*Note: this step is for businesses using Blueprint-style reservation management).
    • Selecting the service within the Experience allows you to control which Experience(s) can be used in Blueprints with the same service selected. 
  8.  Select a tag. This allows your experience to show up in relevant search results on
  9. To complete experience creation, click Create experience.

Here's a video showing how to create an experience:


Was this article helpful?
7 out of 28 found this helpful