Notifications are available for To Go orders from the dashboard.
- The Pulse Notification is available per offering type allowing for a notification to display a set amount of time before the order is due.
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For a notification at the time of booking, there are two options:
- Pulse and Sound Alert set on one designated device.
- Text Notifications set per offering.
Enabling Order Due Notifications
Per To Go offering, the pulse notification displays a blue screen on Dashboards for all open devices at a set amount of time before an order is due.
Note: The Tock Dashboard must be open on the device for the pulse notifications to work.
- Navigate to the To Go offering and select the Notifications tab.
- Toggle Notifications enabled to "on".
- Set the Notification time window in an increment from 5 minutes to 2 hours before the order is due.
Example of the blue pulse notification on the Dashboard:
Enabling Pulse and Sound Alert
This will pulse a blue screen and sound a chime alert at the time of booking for all To Go offerings on one designated device.
Note: The Tock Dashboard must be open on the device for the pulse notifications to work.
- Select the three vertical dots icon in the upper righthand corner of your Dashboard, and select Enable alerts
Enabling Text Notifications
This will send a text message at the time of booking to a designated phone number that is set up per To Go offering.
Note: Text messaging is not available on all plans. Please contact hospitality@resy.com to learn more about plan offerings.
- Navigate to the To Go offering and select the Notifications tab.
- Toggle Text alerts to "on".
- Select Add a phone number.
- Add the phone number to receive the text message.
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Click Update phone number.