Note: These integrations are available to Tock businesses located in the United States, Canada and the United Kingdom. Integrations are available to Premium and Premium Unlimited customers. To learn more, please contact pricing-plans@tockhq.com.
Tock offers a real-time, two-way integration with the Micros Simphony and 3700 POS systems. Benefits include:
Streamlined Service
Default Functionality:
- Tock party status changes to “Appetizer,” “Entree,” or “Dessert” when mapped category menu items are sent/fired from a POS check.
- Tock party status changes to “Paid” when the associated POS check is closed.
Optional Functionality:
- POS check with guest name, party size, table and assigned server opens automatically when a reservation or walk-in party is seated in Tock.
Guest Order Data
- POS check data is pulled into Tock reservations, allowing teams to see what’s been ordered in real-time or easily find the POS check details for a past Tock reservation. Default
Automated Prepayments
- Any payments already made on Tock will push to the auto-opened POS check as a lump sum payment credit. Optional
Reporting Reconciliation
- When Tock payments are pushed to the POS system, Tock payments display within POS reporting. Optional
Here's are videos walking through this functionality
Simphony:
3700:
Note: This functionality is dependent on strong and stable Wifi. We recommend at least 10Mbps download speeds per device on your network.
Learn More
To get started, view the following articles: