Integrating with Toast: Overview

Tock and Toast POS Integration Overview

Tock partners with Toast to offer a real-time, two-way integration for US businesses. Benefits include:

Streamlined Service

• Optionally configure a Toast check with the guest name, party size, table, and server name to automatically open when a guest or walk-in party is seated in Tock. 
• The Tock party status automatically updates when a Toast check is paid, helping hosts anticipate upcoming table availability.

Guest Order Data

POS check data is automatically pulled into Tock, displaying what’s been ordered in real-time.

•  Easily find the POS check details for past guest visits, including:
  • POS check number
  • Table
  • Server name
  • Party size
  • Ordered items
  • Check total
• Guest spend data is pulled into Tock, and is available on the guest profile, within the guest directory, and the Tock API, including:
  • Total spend
  • Average spend per visit
  • Spend last year

Automated Prepayments

• Any payments already made on Tock will push to the auto-opened Toast check as a lump sum payment credit.

Reporting Reconciliation

• Tock payments pushed to Toast are visible as part of POS reporting.

Video walkthrough

Watch the following video for help getting set up with the Toast integration.

Video

Learn More

To get started, view the following articles:  

• Toast Integration Setup and Configuration
• Front of House Operations Guide