Note: Integrations are not available on all plans. Please contact pricing-plans@tockhq.com to learn more about plan offerings.

Setup

Initiating setup from Tripleseat

  1. Within Tripleseat, click Settings.
  2. Click Tripleseat API/Webhooks.
  3. Copy the public API key.Screen_Shot_2020-07-16_at_8.37.14_AM.png

Completing integration from Tock

  1. From the Control Panel tab, click Integrations.
  2. Scroll to Tripleseat, click Connect.
  3. Paste the public API key and click Next.Screen_Shot_2020-07-16_at_8.38.26_AM.png

If you have multiple outlets utilizing the same Tripleseat account, choose the outlet you would like to integrate with Tock.Screen_Shot_2020-07-16_at_8.40.13_AM.png

Using Tripleseat with Tock

To use Tripleseat with Tock, you’ll need to enable the Private Event Request form on Tock.

To enable the Private Event Request form on your Business Page: 

  • From the Control Panel tab, click Business page.
  • Click Private Events.
  • Switch the toggle on to enabled.
  • Enter a notification email address.Screen_Shot_2020-07-16_at_8.41.21_AM.png

Once the integration is live, guests will be able to submit private event requests directly from your Tock page.

 Screen_Shot_2020-07-16_at_8.45.31_AM.png

Each guest that submits a private event request will receive an email confirming that their request has been received.

Screen_Shot_2020-07-16_at_8.45.50_AM.png

All private event requests will automatically be entered into Tripleseat as a new lead for your team to process.Screen_Shot_2020-07-16_at_8.46.16_AM.png

 

 

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