Note: Integrations are available to Premium and Premium Unlimited customers. Please contact pricing-plans@tockhq.com to learn more about plan offerings.
Tripleseat is a Sales and Event Management web application for restaurants, hotels, and unique venues. Benefits of the Tripleseat Events integration include:
Eliminate manual work
- Automatic creation of Tock reservations for each newly created “tentative” or “definite” Tripleseat event.
- Automatic update of Tock reservations when a Tripleseat event is updated or marked as “lost.”
Protect against overbookings
- Map Tock tables to Tripleseat rooms to enable automatic reservation assignments.
- Tripleseat reservations created automatically in Tock are counted in pacing limits, further preventing potential overbookings. Individual reservations can be manually updated to be excluded from pacing within the Tock Dashboard.
- Get an automatic notification when an overbooking does occur, empowering your team to reassign reservations as needed, and ensure a successful service for both events and standard bookings.
Note: Businesses using Blueprint Reservation Management may need to manually manage bookings through Tripleseat as new slots are created.
Improve event visibility and team communication
- Automatic Tock reservation updates, based on Tripleseat edits, ensure your team has up-to-date event information at all times.
- Tock reservations reflect Tripleseat event information, including:
- Event contact name
- Event guest count
- Tripleseat origin
- Reservation visit notes, including:
- Event name
- Event start and end times
- Event setup and teardown times
- Event status
Here's a video demo of this integration
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