After creating the Floor plan and adding a Service, you can customize Table Availability settings for each Service. For more information, view the Building Floor Plans article or the Adding Services article.
Configure the following settings within each Service:
- Change the Experience applied to the table.
- Offer tables for online bookings.
- Offer tables for in-house only bookings.
- Block table availability.
- Optimize table availability.
- Set Table priority.
- Mark the table as Inactive.
Editing Table Availability
To edit a single table:
- From the Control Panel tab, click Availability Planning.
- Click Edit on the Schedule to update.
- Click Services.
- Click on the Service to update.
- Click the pencil icon next to Table Availability.
- Click directly on the table to edit.
- Select table settings to edit.
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Click Done.
To edit multiple tables at once:
- From the Control Panel tab, click Availability Planning.
- Click Edit on the Schedule to update.
- Click Services.
- Click on the Service to update.
- Click the pencil icon next to Table Availability.
- Click Edit multiple tables.
- Select each table to edit or use the drop down menu to select different configurations.
- Click Edit Selected Tables and select action from the drop down menu.
- Click Apply.
- Click Done editing.
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Click Save.
Understanding the settings within Table Availability
Changing the Experience applied
Tables can have up to five experiences applied at a time. You will be able to choose from any of your Active Experiences. Experiences that are Archived will not show in the dropdown list.
Find an Experience color legend can be found in the bottom right corner. Changing the color of your Experiences can help you visualize while setting up Table Availability. For more information, view the Experience settings article.
Offering tables for online bookings
Tables set as Available will be able to be booked by guests online and by your in-house team for the full time range of the service.
Offering tables for in-house only bookings
Tables that are marked as in-house will only be available exclusively to your internal team to book. This is a great feature to use if your business has large tables or table combinations that you would prefer to only be booked through your team.
For more information about how to set your table combinations as in-house only, view the Table Combinations article.
Blocking table availability
Tables that are blocked will not show as bookable to guests online or through the Blue Book reservation icon by your internal team. Blocked tables are bookable by booking directly on the Timeline.
Optimizing table availability
The Optimize table availability feature allows you to set tables that are marked as in-house only and release these tables to the public to book reservations at a set time before the reservation if not already booked. For more information, view the Optimize Table Availability article.
Set Table Prioritization
The Table prioritization feature allows you to give each table a priority. This will help the system apply table assignments that align with your business's values. For more information, view the Table Prioritization article.
Marking table as Inactive
Tables that are marked Inactive will no longer be bookable by guests online or by your internal team. Inactive tables will not show on the Timeline, but will show on the Service view. These tables will not be bookable however, you are able to seat parties during service to them.
If the Experience applied to a table has been archived, that table will become inactive.
Understanding Table Availability Icons
- Available online - Table with no icon and has a color.
- In-house only - Table with white House icon.
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Blocked or Partially Blocked - Table with Blocker icon.
- To see what times the table is partially blocked, view the Advanced Grid article.
- Optimized - Table with House or Blocker icon with blue background.
- Table Prioritization - Table with one or multiple arrows showing the priority set.
- Inactive - Table that is grayed out.